California Short Term Rental Association (CalSTRA) Privacy Policy

Effective Date: June 28, 2026

The California Short Term Rental Alliance ("CalSTRA," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, become a member, subscribe to our communications, participate in advocacy campaigns, register for events, or otherwise interact with us.

CalSTRA is a California nonprofit mutual benefit corporation organized under Section 501(c)(6) of the Internal Revenue Code.

Information We Collect

Depending on how you interact with CalSTRA, we may collect the following categories of information:

Information You Provide

You may voluntarily provide information including:

Name
Email address
Mailing address
Telephone number
Organization or business affiliation
Membership information
Event registrations
Advocacy participation
Communications you send to us
Payment information for donations, sponsorships, memberships, or event registrations (processed by our third-party payment processor; CalSTRA does not store full payment card numbers)

Providing this information is voluntary, although some services may not be available without it.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website
General geographic region
Website usage statistics

We use this information to improve website performance, security, and user experience.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

Remember user preferences
Maintain website functionality
Measure website traffic
Understand how visitors use our website

You may adjust your browser settings to refuse cookies. Some website features may not function properly if cookies are disabled.

How We Use Your Information

We may use personal information to:

Administer memberships
Process registrations and payments
Respond to inquiries
Send newsletters and legislative updates
Organize advocacy campaigns
Inform members about public meetings, hearings, and events
Improve our website and communications
Detect fraud or security incidents
Comply with legal obligations
Maintain organizational records

We only use personal information for purposes consistent with CalSTRA's mission.

Advocacy Communications

If you choose to participate in advocacy campaigns, petitions, or grassroots initiatives, we may use your contact information to:

Notify you about legislation affecting short-term rental policy
Invite you to participate in public comment opportunities
Coordinate communications with elected officials
Organize meetings, webinars, and advocacy events

Participation in advocacy activities is entirely voluntary.

Email Communications

If you subscribe to our mailing list or become a member, we may send newsletters, legislative alerts, organizational updates, and event announcements.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in our emails.

We may continue sending transactional communications relating to your membership, event registrations, or account.

When We Share Information

We do not sell or rent personal information or membership lists.

We may share information only in limited circumstances, including:

Organizations with similar goals to promote and advocate for short-term rental policies
Service providers that assist with website hosting, email communications, payment processing, data storage, or event registration
Professional advisors such as accountants, auditors, or legal counsel
Government agencies when required by law
Successor organizations if CalSTRA undergoes a merger, consolidation, or organizational restructuring

All service providers receive only the information reasonably necessary to perform their services.

Service Providers

We may use trusted third-party providers to operate portions of our website and organization, such as:

Website hosting
Payment processing
Email marketing
Cloud storage
Virtual meeting platforms
Website analytics

These providers may process personal information solely on our behalf and subject to their own privacy policies.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Maintain membership records
Comply with legal, accounting, and tax obligations
Preserve organizational history
Resolve disputes
Enforce agreements

When information is no longer needed, we will securely delete or anonymize it where practical.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

No method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites.

CalSTRA is not responsible for the privacy practices or content of websites we do not control. We encourage visitors to review the privacy policies of those websites.

Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

Your Choices

You may:

Update your membership information by contacting us.
Unsubscribe from marketing emails at any time.
Request correction of inaccurate information.
Request deletion of personal information that we are not legally required to retain.

We will respond to reasonable requests consistent with applicable law and our organizational obligations.

California Privacy

Although many California consumer privacy laws primarily apply to certain for-profit businesses, CalSTRA is committed to protecting the privacy of our members and website visitors.

We do not sell personal information or use personal information for cross-context behavioral advertising.

If you have questions about how your information is handled, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When material changes are made, we will update the Effective Date shown at the top of this page. Continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

California Short Term Rental Alliance (CalSTRA)

Email: info@calstra.org

Website: https://www.calstra.org